To differenitate itself from Taobao.com, Alibaba Group has changed Taobao’s Tmall.com chinese name to 天猫. Tmall is designed
AliExpress rolls out Help tips to small-medium-buyers
Along with the pre-launch of the AliExpress, a mini help channel is also unwrapped to give users – specifically for small medium buyers, traders and suppliers - a better understanding of how to complete the buying cycle.
AliExpress is a brand new wholesale trading site owned by Alibaba.com (HKSE1688). A select group of small and medium-quantity buyers are invited to participate in the wholesales platform. Buyers and suppliers are encouraged to post opinions about the pre-release site in the hope that its user interface can be more polished. It comes out as a beta site early this month.
Aliuser would suggest users going through the less-than-5-min AliExpress’s quick tour first, which walks through the whole process in a simple form
- Alibaba-AliExpress-Guides
Concerns can be triggered by the following items but Alexpress help channel has already offered some useful tips:
- How to secure payment
- How to track the order
- How to confirm delivery
- What if I am not satisfied with the delivery
You can send feedback to the platform operators
- AliExpress Feedback
Related Articles:
- 5 Tips to check a Supplier in China
- Get a free 2009 Trade Directory
- How to do product posting in Alibaba?
- Alibaba updates Market Prices in Vertical Industries
- How buyers interact with suppliers’ product page?
- Unplug Alibaba.com User Guide
- When Alibaba comes knocking the doors of wholesalers
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